Transportation & Shipping
Shipping Proccess
Are you interested in one of our puppies but live too far to drive or can’t pick up the puppy in person? We can make arrangements for same-day or next-day delivery.
The puppy will be shipped to the address you provide (home delivery). Delivery prices vary by city, state, and country. In most cases, the puppy will arrive within 5–12 hours within the U.S., 24 hours to Canada, and a maximum of 48 hours for international deliveries from the time of departure.
Sometimes delays may occur, so you’ll need to regularly check the puppy’s tracking number to monitor the shipping progress.
1. We collect your details and the information about the puppy you have chosen.
2. We take the puppy to the pet delivery service, register the shipment, and pay the delivery fee.
3. A tracking number will be provided so you can monitor the shipping progress.
4. The puppy is usually delivered within 24 hours.
5. Once your new family member arrives, you can take them to your veterinarian for a routine check-up and confirmation.
Delivery Requirements
If you decide to have a puppy shipped to you, we’ll need the following information:
- Full name (ID must match exactly — you’ll need to show it when receiving the puppy)
- State and City
- Zip Code
- Email Address
- Phone Number
International Delivery Requirements:
International customers should contact us for a shipping quote. If you decide to have a puppy shipped internationally, we’ll need the following information:
- Full name (must match exactly as written on your ID)
- Backup full name (as written on ID) of a person who can pick up the puppy in case of emergency
- Your physical address (cannot be a P.O. Box)
- Two phone numbers where you can easily be reached
- The name of your county
- The names of the two closest airports to you
- The puppy’s name
It’s a safe and comfortable shipping process, so don’t be concerned when you hear that a puppy can be shipped to you. Shipping puppies is generally safe, and airlines that transport live animals follow strict procedures to ensure they arrive in good health.
Refund Policy: If you encounter any issue upon arrival or pickup of your puppy, please call or email us immediately to notify us. We offer a 30-day refund guarantee.